Job Summary
Do you exercise sound judgement, have keen observation skills and the ability to remain calm under pressure? The National Gallery is looking to expand its Protection Services Operations team and offers the flexibility of on-call hours to candidates who hold a valid Ontario Security Guard Licence. The National Gallery of Canada offers training, shift premiums, free parking in our heated garage, all in a convenient downtown Ottawa location.
Under the direct supervision of the National Gallery’s Duty Officer, the Protection Officer is responsible for monitoring and operating Fire, HVAC, CCTV and Security systems in a dedicated Security Operations Centre (SOC). They initiate and coordinate appropriate emergency response and control all security communications, including radio, email and telephone. The Protection Officer conducts patrols of on and off-site locations, initiates investigations, inspections, writes incident reports, and provides emergency response while not posted in the SOC. The candidate may be required to carry out physical security escorts in a follow car with travelling exhibitions and will be involved with security functions during various Special Events and VIP functions. The National Gallery uses a hybrid security force with an in-house Protection Services division and a separate contract guard force. We are a client-facing institution and you will be interacting with the public to resolve and de-escalate potential issues.
Benefits
• Employee and Family Assistance Program
• Red Cross First Responder Training
• Mental Health First Aid Training
• LinkedIn Learning Program
• Re-imbursement of Ontario Security Guard License annual renewal fees
• Up to $200 re-imbursement every two years towards CSA approved protective footwear
• Free parking in our heated garage
• Easy access by public transit to the Gallery, downtown Ottawa
• Secure on-site indoor bicycle storage
• Staff showers and change room
• On-site staff discounts at the Boutique, Happy Goat Coffee and National Gallery of Canada Cafeteria
• Free admission to the National Gallery Collection and Special Exhibitions
Positions Available
• 2 On-Call Positions (Rotational 12-hour shifts including weekends, and statutory holidays). Shifts are scheduled in advance with opportunity for additional shifts on short notice. Shifts are allotted based on accrued hours (Officers with the least number of hours are contacted first).
Requirements
• Post-secondary diploma/degree in a security related field; or an acceptable combination of education, experience and training;
• 6 months experience as a security guard or in a relevant field (law enforcement, military);
• Experience working in a Security Operations Centre or in an investigative role would be an asset;
• Knowledge of public safety, security procedures and protocols;
• Excellent verbal and written communication skills, good judgement, and decision-making skills under pressure
Notice to Applicants: The People, Culture and Belonging team of the National Gallery of Canada, invites selected applicants for interviews by way of written communication via email as per the NGC Staffing Process. Should applicants opt to unsubscribe from receiving emails regarding employment in this organization, please note that we will not be able to communicate with you to participate in the interview process. We encourage applicants to update their career profiles, ensure Email Communication Consent preferences are set to allow emails and check email junk/spam folders regularly.
We encourage applicants to update their career profiles, ensure Email Communication Consent preferences are set to allow emails and check email junk/spam folders regularly.
Notice to Applicants: The People, Culture and Belonging team of the National Gallery of Canada, invites selected applicants for interviews by way of written communication via email as per the NGC Staffing Process. Should applicants opt to unsubscribe from receiving emails regarding employment in this organization, please note that we will not be able to communicate with you to participate in the interview process. We encourage applicants to update their career profiles, ensure Email Communication Consent preferences are set to allow emails and check email junk/spam folders regularly.
We encourage applicants to update their career profiles, ensure Email Communication Consent preferences are set to allow emails and check email junk/spam folders regularly.
Additional Information
• Temporary assignment with the possibility of an extension or becoming indeterminate.
• A variety of assessment tools may be used to assess candidates.
• The National Gallery of Canada is committed to having a skilled, diversified workforce reflective of Canadian Society. Applications are invited from all qualified candidates, including Indigenous peoples, women, people of any sexual orientation, gender identity or gender expression, racialized people, and people with disabilities.
• The Gallery is committed to developing inclusive, barrier-free selection processes and work environment. Alternative selection tool methods and/or reasonable accommodation are available upon request.
• Candidates are entitled to participate in the selection process in the official language of their choice.
