Chief Technical Services

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Job Summary

Reporting to the Director, Exhibitions and Outreach, the Chief, Technical Services, is accountable for the strategic planning, health and safety, direction and monitoring of departmental priorities, objectives, procedures, and budgets in support of the Corporate Plan and in compliance with the Exhibitions, Loans, Acquisition, and Conservation Policies, amongst others inherent to working at the NGC.

The Chief leads a department of 22 individuals and is responsible for the direction and decision-making of the fabrication, installation, and multimedia sections of the Technical Services Department. The Chief oversees and manages all aspects of risk management, project management, and resource management for art installation planning and production, gallery-wide, in support of the NGC exhibitions, loans, and acquisitions programming, in addition to the Gallery’s shipper and receiver and mail clerk.

The Chief provides structure and policy and develops operational procedures and tools to ensure the efficient and reliable tracking and management of high-risk exposure areas for installations. The Chief is supported by two Supervisors, for the Fabrication and Installation sections of the department, as well as a Multimedia technician.


• Knowledge that is generally attained through the completion of a Master’s Degree in addition to a combination of Art-History, Museum Studies, and Business Studies, and at least 8 years of related experience;
• 7+ years experience in a key leadership/management role in a manufacturing or related operational environment;
• Excellent leadership, management, mediation, negotiation and interpersonal skills;
• Excellent financial acumen with expert budget management and financial planning skills;
• Excellent ability to understand, express and apply complex financial, technical, artistic and administrative concepts, methods and procedures;
• Excellent skills and vast experience in effective management, mediation, and supervision, preferably in a unionized setting;
• Excellent planning, coordination and organizational skills;
• Computer skills in Microsoft Office, Excel, MS Project or equivalent, Financial management systems, etc.;
• Excellent analytical, reasoning and problem-solving skills;
• Considerable judgement as required in the handling, transporting and storing of precious works of art;
• Ability to assess, develop, motivate and engage staff;
• Ability to communicate effectively, build consensus and collaboration between teams;
• Ability to foster teamwork and lead effective decision making in the team environment;
• Knowledge of best practices in employee engagement and broader talent management;
• Strong knowledge of mechanical and technical disciplines required for the installation, movement, packaging and storage of art works;
• Knowledge of practices and procedures governing safe handling, movement, installation and packing of works of art;

Notice to Applicants: The Human Resources Department of the National Gallery of Canada, invites selected applicants for interviews by way of written communication via email as per the NGC Staffing Process. Should applicants opt to unsubscribe from receiving emails regarding employment in this organisation, please note that we will not be able to communicate with you to participate in the interview process. We encourage applicants to update their career profiles, ensure Email Communication Consent preferences are set to allow emails and check email junk/spam folders regularly.

We encourage applicants to update their career profiles, ensure Email Communication Consent preferences are set to allow emails and check email junk/spam folders regularly.

Condition of Employment

• Must meet the bilingual requirement to be invited to the interview process.
• Reliability Status - this factor is not used at the pre-selection stage.

Additional Information

• A variety of assessment tools may be used to assess candidates.
• The National Gallery of Canada is committed to having a skilled, diversified workforce reflective of Canadian Society. Applications are invited from all qualified candidates, including Indigenous, women, people of any sexual orientation, gender identity or gender expression, visible minorities, racialized people, and people with disabilities.
• The Gallery is committed to developing inclusive, barrier-free selection processes and work environment. Alternative selection tool methods and/or reasonable accommodation are available upon request.
• Candidates are entitled to participate in the selection process in the official language of their choice.

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