Protection Officer On-call (Security Professional)

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Job Summary

Under the direct supervision of the National Gallery’s Duty Officer, the Protection Officer is responsible for monitoring and operating Fire, HVAC, CCTV and Security systems in a dedicated Security Operations Centre (SOC). They initiate and coordinate appropriate emergency response and control all security communications, including radio, email and telephone. A Protection Officer conducts patrols (on and off-site locations), initiates investigations, and provides emergency response while not posted in the SOC. The candidate is required to carry out physical security escorts with travelling exhibitions and will be involved with security functions during various Special Events and VIP functions. The incumbent will also perform other related duties to the position. The on-call position is a rotational 12hr shift schedule including weekdays, weekends, and statutory holidays.


• Post-secondary diploma/degree in a security related field; or an acceptable combination of education, experience and training;
• 1 year experience as a security agent or in a relevant field (law enforcement officer, military)
• 6 months experience working in a Security Operations Centre or in an investigation role would be an asset;
• Ability to lift, move or carry equipment up to 25 KG in an emergency. Ability to do physical patrols in inclement weather and stand for extended periods of time.
• Possess excellent verbal and written communication skills, good judgement, and decision making skills under pressure.
• Possess a current Security Guard license in accordance with the Private Security and Investigators Act of Ontario or be able to successfully get one within 30 days;
• Possess a valid First Aid (Level C + Oxygen/Defibrillator) certificate and willing and able to obtain First Responder certification once on the job;
• Possess a valid driver’s license & driving record in good standing (proof will be required at the hiring date);

Notice to Applicants: The People, Culture and Belonging of the National Gallery of Canada, invites selected applicants for interviews by way of written communication via email as per the NGC Staffing Process. Should applicants opt to unsubscribe from receiving emails regarding employment in this organization, please note that we will not be able to communicate with you to participate in the interview process. We encourage applicants to update their career profiles, ensure Email Communication Consent preferences are set to allow emails and check email junk/spam folders regularly.

We encourage applicants to update their career profiles, ensure Email Communication Consent preferences are set to allow emails and check email junk/spam folders regularly.

Condition of Employment

Must meet the bilingual requirement to be invited to the interview process (BBC).
Secret (Level II) reliability check - this factor is not used at the pre-selection stage.

Additional Information

• A variety of assessment tools may be used to assess candidates;
• The National Gallery of Canada is committed to having a skilled, diversified workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily in their application if they are a woman, an Indigenous persons, a person with a disability or a member of a visible minority group.
• The Gallery is committed to developing inclusive, barrier-free selection processes and work environment. Alternative selection tool methods and/or reasonable accommodation are available upon request;
• Candidates are entitled to participate in the selection process in the official language of their choice.

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